The Hill 2000 is located outside downtown Chiang Mai, on the way to Doi Suthep Temple and The Royal Winter Palace. It features an outdoor pool and a well-equipped gym.

The modern rooms of the Chiang Mai Hill 2000 offer air conditioning and bathrooms with selected amenities, bathrobe and slippers. Some rooms have a bathtub. They all feature a seating area and a satellite TV with international channels.

Guests can enjoy Japanese cuisine at the Suisentei Restaurant, while the Puangsad Coffee Shop serves an assortment of Thai and Western dishes with a 24-hour room service. Facilities of the Chiang Mai Hill 2000 Hotel include a sauna and traditional Thai massage, there is an in-house beauty salon and a barber shop. The hotel offers an airport shuttle as well as a bus service to discover Chiang Mai famous Night Bazaar.